Terms & Conditions

Last updated: September 2026

Service Terms

Health & Safety (PAR-Q)

All clients must complete a Physical Activity Readiness Questionnaire (PAR-Q) and an Induction prior to the commencement of any Pilates classes.

Booking, Refund & Cancellation Policy

All sessions must be paid for in advance. Our cancellation and refund policies are mapped directly to the class category you select at checkout:

• Block Bookings (e.g., "Mat Pilates Classes Block Booking"): These are booked as a continuous, consecutive block. If you cannot attend a specific session within your block, you will still be charged for it. No refunds or deferrals are provided for missed sessions within a block booking.
• Pay As You Go (e.g., "Mat Pilates Classes Pay as You Go"): You may cancel your booking and receive a full refund provided you give a minimum of 48 hours' notice via our contact page. Classes cannot be transferred or refunded if less than 48 hours' notice is given.
• Private Sessions: A minimum of 48 hours' notice is required to cancel and receive a full refund. If you fail to attend or give less than 48 hours' notice, the class fee is strictly non-refundable.
• Reformer & Mixed Equipment: Refund terms for these sessions will default to the rules above depending on whether they are purchased as a Block Booking or Pay As You Go.

We do not accept overseas orders. We reserve the right to change our terms and conditions at any time.

Class Fees

Class fees may be increased by Erika B. Pilates at any time. We will provide clients with not less than 14 days' notice prior to any such increases.

Website Usage Terms

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Erika B. Pilates' relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Erika B. Pilates’ or ‘us’ or ‘we’ refers to the owner of the website whose business address is listed above. The term ‘you’ refers to the user or viewer of our website.

Terms of Use

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies. For more information on cookie usage, please refer to our Privacy Policy.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland, and Wales.

Copyright Notice

This website and its content are copyright of Erika B. Pilates. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• You may print or download to a local hard disk extracts for your personal and non-commercial use only.
• You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.